Domestic IT and mobile support

No fix, no fee’ policy IT and mobile support

MCR understands how important your phone or computer is to your daily life—when it doesn’t work properly, it feels like your world has stopped moving forward! With us, though, you can rest assured knowing that we’ll have your device back up and running in no time. Plus, our friendly technicians will come directly to your home so you don’t have to worry about having extra time off from work or taking time away from family—we do all the legwork for you!

Call us up and our friendly, professional staff will visit your home the same day.

Most of the time, we’ll resolve matters in less than an hour. Plus, we don’t talk in technical jargon. We’ll keep everything simple and explain what’s going on in layman’s terms.

Internet not working? A crucial Word document not opening? Printer failing to respond? Laptop not updating like it should? We’re confident we can solve the problem. More than that, we’re proud of our five-star service.

Just look at the glowing reviews our customers have left on Google and social media. Right across the region – in Middlesbrough, Stockton, Hartlepool, Sunderland, Durham, Redcar, Darlington, Bishop Auckland and beyond – MCR clients are more than satisfied.

Computer

Wireless Network

Mobile Repair

Virus & Malware

How We Work

1. Enquiry

At MCR, we've meticulously crafted a service model to streamline the device repair process, ensuring a hassle-free experience for our valued clients. Your satisfaction is our priority

2. Collect

When you book your device with us, our dedicated agent will either collect it or perform onsite repairs, depending on the diagnostic. Choose a convenient time slot and entrust us with your device for efficient repair. Please note, a callout charge of £30 will be applied

3. Repair

After conducting an onsite assessment, we promptly provide you with a detailed quotation. Upon your approval, our skilled technicians proceed with the necessary repairs, ensuring that your device is restored to full functionality

4. Deliver

After confirming that your device is up-to-date and fully functional, we will reach out to you to arrange a convenient delivery of your device back to you

Ready for a Free Assessment?

We can collect in the next 2 hours or your chosen time slot depending on your postcode for all of South London. For North London postcodes, our collection service is currently limited to evenings.

Request a Call Back Request a Collection

Certified Experts

Our team at MCR limited consists of experts who are authorized and have expertise in providing hassle-free and quick hardware repair and data recovery services in the North East. Our team of qualified engineers can assist you in getting all of your devices back to working.

Certifications

Authorizations

Qualifications

Sai Kiran
Sai Kiran
"Fantastic service! MCR Limited went above and beyond installing my TV bracket. Not only affordable but also helped fix other household issues. Highly recommended!"
Bilal Khan
Bilal Khan
They provided my business with a highly competent security system; their team are great and very informative throughout the process. Absolutely unbeatable customer service as well as being quick and very professional. No need to go to any other security company, MCR limited are the ones to call. Thank you!
shakeem khan
shakeem khan
Such a professional job carried out. So neat with all cables. Installed onto all our devices and explained the system to us all. Would absolutely recommend Abid to carry out any cctv installation. A very nice person who was very friendly throughout the installation. Excellent quality equipment.
Nadiya Rehman
Nadiya Rehman
Quick response, very reliable. Definitely recommend.
Mackale
Mackale
I was completely impressed with their professionalism and customer service
Paul Bell
Paul Bell
Prompt effective service in diagnosis of my problems thanks
Adnan Rehman
Adnan Rehman
Installed ring floodlight camera completed the job in under an hour, very professional and tidy at a great cost. will definitely be using MCR again Thanks :)
salim khan
salim khan
Excellent installation on property, clean tidy and really helpfull with any questions put to them, highly recommended
Mohammed Hanif
Mohammed Hanif
MCR team went above and beyond to help me choose the right security system for my home. Their customer service was exceptional, I appreciate Abid and the team patience in answering all my questions. I would highly recommend their services to anyone.

SERVICES

Apple Repair

iPhones, Macbooks, iPads, iMACS and all other

Microsoft Repair

Functionality issues, OS malfunction, Storage issues, ETC

Computer Repair

General slowdowns, issues with peripherals. Audio issues. Over-heating

Laptop Repair

Water Spillages, Screen replacements, Frequent Crashes and more.

Smartphone Repair

Storage space, Synchronisation issues, Overheating. App crashes

Tablet Repair

Connection problem, Unresponsive screen, Slow Ul

Data Recovery

Database recovery. Windows data recovery. Backup recovery, Virtual disk recovery

Game Console Repair

Bug issues, Frequent shutdowns, Freezing