Domestic IT and mobile support

No fix, no fee’ policy IT and mobile support

MCR understands how important your phone or computer is to your daily life—when it doesn’t work properly, it feels like your world has stopped moving forward! With us, though, you can rest assured knowing that we’ll have your device back up and running in no time. Plus, our friendly technicians will come directly to your home so you don’t have to worry about having extra time off from work or taking time away from family—we do all the legwork for you!

Call us up and our friendly, professional staff will visit your home the same day.

Most of the time, we’ll resolve matters in less than an hour. Plus, we don’t talk in technical jargon. We’ll keep everything simple and explain what’s going on in layman’s terms.

Internet not working? A crucial Word document not opening? Printer failing to respond? Laptop not updating like it should? We’re confident we can solve the problem. More than that, we’re proud of our five-star service.

Just look at the glowing reviews our customers have left on Google and social media. Right across the region – in Middlesbrough, Stockton, Hartlepool, Sunderland, Durham, Redcar, Darlington, Bishop Auckland and beyond – MCR clients are more than satisfied.

Computer

Wireless Network

Mobile Repair

Virus & Malware

How We Work

1. Enquiry

At MCR, we've meticulously crafted a service model to streamline the device repair process, ensuring a hassle-free experience for our valued clients. Your satisfaction is our priority

2. Collect

When you book your device with us, our dedicated agent will either collect it or perform onsite repairs, depending on the diagnostic. Choose a convenient time slot and entrust us with your device for efficient repair. Please note, a callout charge of £30 will be applied

3. Repair

After conducting an onsite assessment, we promptly provide you with a detailed quotation. Upon your approval, our skilled technicians proceed with the necessary repairs, ensuring that your device is restored to full functionality

4. Deliver

After confirming that your device is up-to-date and fully functional, we will reach out to you to arrange a convenient delivery of your device back to you

Ready for a Free Assessment?

We can collect in the next 2 hours or your chosen time slot depending on your postcode for all of South London. For North London postcodes, our collection service is currently limited to evenings.

Request a Call Back Request a Collection

Certified Experts

Our team at MCR limited consists of experts who are authorized and have expertise in providing hassle-free and quick hardware repair and data recovery services in the North East. Our team of qualified engineers can assist you in getting all of your devices back to working.

Certifications

Authorizations

Qualifications

SERVICES

Apple Repair

iPhones, Macbooks, iPads, iMACS and all other

Microsoft Repair

Functionality issues, OS malfunction, Storage issues, ETC

Computer Repair

General slowdowns, issues with peripherals. Audio issues. Over-heating

Laptop Repair

Water Spillages, Screen replacements, Frequent Crashes and more.

Smartphone Repair

Storage space, Synchronisation issues, Overheating. App crashes

Tablet Repair

Connection problem, Unresponsive screen, Slow Ul

Data Recovery

Database recovery. Windows data recovery. Backup recovery, Virtual disk recovery

Game Console Repair

Bug issues, Frequent shutdowns, Freezing